FAQ

 

What types of products does LUXSPACE offer?

LUXSPACE specializes in a curated selection of innovative home and garden products. Our offerings include vibrant LED submersible lights designed to enhance aquatic settings and stylish 3D digital printing bathroom curtains that merge functionality with artistic design.

How do I care for the LED submersible lights?

To ensure the longevity of your LED submersible lights, it is recommended to keep them clean and free from debris. Regularly check the battery compartment for corrosion and replace batteries as needed. These lights are designed for both indoor and outdoor use, but should not be exposed to extreme weather conditions for prolonged periods.

Are the bathroom curtains machine washable?

Yes, our 3D digital printing bathroom curtains are machine washable. It is advisable to follow the care instructions provided on the product label to maintain their vibrant colors and quality over time. Typically, a gentle cycle with cold water is recommended.

What materials are used in your products?

At LUXSPACE, we prioritize high-quality materials in our products. Our LED submersible lights are made from durable, waterproof materials, while our bathroom curtains are crafted from high-quality polyester that is both functional and aesthetically pleasing.

Can I return a product if I am not satisfied?

While specific return policies may vary, we encourage customers to review our return policy for detailed information. Generally, items can be returned within a specified period if they are in their original condition and packaging.

How can I contact customer support?

Customer support can be reached through our website's contact form or via the email address provided in the contact section. We strive to respond to all inquiries within 24 to 48 hours, ensuring you receive the assistance you need promptly.

Do you offer international shipping?

Yes, LUXSPACE offers international shipping options. Shipping costs and delivery times may vary based on the destination. Customers are encouraged to check the shipping information at checkout for specific details related to their order.

Are your products environmentally friendly?

We are committed to sustainability and strive to offer products that are environmentally friendly. Many of our items are designed with durability in mind, reducing waste over time. Additionally, we continuously seek to improve our practices to minimize our environmental impact.